MahaRERA Resolves Record Homebuyer Complaints in 2025

The Maharashtra Real Estate Regulatory Authority (MahaRERA) announced on January 5 that it disposed of a record 6,945 homebuyer complaints in 2025, marking a major improvement in grievance redressal efficiency.

During the year, MahaRERA received 5,039 complaints, reflecting a 29 percent increase from 3,880 complaints in 2024. The authority also recorded an 81 percent rise in complaint resolution compared to the previous year.

As per official data, 6,916 complaints are currently pending, but all complaints registered up to November 2025 have either undergone their first hearing or have had hearing dates scheduled.

Key Highlights

• MahaRERA resolved a record 6,945 homebuyer complaints in 2025
• Project registrations hit 4,282, the highest in India for any state
• Developer compliance rose sharply to 80 percent from just 0.02 percent

"During the calendar year 2025, a total of 5,039 complaints were filed, and they issued orders on as many as 6,945 complaints during this period, thereby providing significant relief to the homebuyers. In the earlier years, specifically in 2024, a total of 3,824 cases were resolved, compared to 2,784 in 2023. The number of complaints filed in 2024 was 3,880, and 4,000 in 2023," MahaRERA said in a statement.

For the first time, MahaRERA introduced a streamlined system ensuring that complaints are acknowledged and scheduled for hearings within one to two months of filing.

In terms of project regulation, MahaRERA issued 4,282 project registration numbers in 2025, reinforcing Maharashtra’s position as the state with the highest number of housing projects in India. District-wise registrations included Pune (1,144 projects), Mumbai Suburban (587), Thane (675), Mumbai City (103), Raigad (384), Nashik (283), Nagpur (281), and Palghar (258).

MahaRERA highlighted that 481 planning authorities across the state grant construction-related permissions. Verification of Commencement Certificates (CCs) has historically been challenging, with the Municipal Corporation of Greater Mumbai (MCGM) being the only authority fully integrated digitally with MahaRERA.

Also Read: MahaRERA Resolves 5,267 Homebuyer Complaints in 10 Months

Significantly, the compliance rate for quarterly and annual progress reports has surged to 80 percent from just 0.02 percent, with 80 percent of promoters now regularly updating Quarterly Progress Reports (QPRs) — a major regulatory milestone.

Source: Hindustan Times